Privacy policy

RhinoEnergy protects your personal data in accordance with the General Data Protection Regulation (GDPR).

Data controller

RhinoEnergy. Email: contact@rhinoenergy.be.

Data collected and purposes

• Quote request: first name, phone, email, postcode and simulator answers. Purpose: to call you back, study your project and, with your consent, pass it to 3 partner installers at most. Legal basis: your consent and pre-contractual measures.
• Contact form: name, email, optional phone and message. Purpose: to reply to you.
• Installer application: business details and trades. Purpose: to consider a partnership.
• Analytics and advertising: only with your consent, via the cookie banner.

Recipients

Your data is never sold. It is accessible to the RhinoEnergy team, to the partner installers you agreed to share your request with, and to our technical processors (hosting, email delivery).

Retention

Requests that are not followed up are deleted at the latest 24 months after the last contact.

Your rights

You have the right of access, rectification, erasure, restriction, objection and portability. Write to us at contact@rhinoenergy.be. You may also lodge a complaint with the Belgian Data Protection Authority (dataprotectionauthority.be).